Privacy Policy

1. Introduction

MAPHYPEE ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information
• Payment Information: Processed securely through Shopier - we do not store full credit card details
• Content: Text prompts, uploaded images, generated content, and preferences
• Communications: Messages, support requests, and feedback you send to us

2.2 Automatically Collected Information

• Usage Data: How you interact with the Service, features used, credits consumed
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy for detailed information
• Log Data: Access times, pages viewed, errors encountered

3. How We Use Your Information

We use collected information for:

• Providing, maintaining, and improving the Service
• Processing payments and managing your account
• Generating AI content based on your prompts and preferences
• Communicating with you about your account, service updates, and support
• Detecting, preventing, and addressing technical issues and security threats
• Applying automated safety scanning and moderation to prompts, uploads, and outputs
• Maintaining security and audit logs for abuse detection, fraud prevention, and policy enforcement
• Complying with legal obligations and enforcing our Terms of Service

4. Payment Processing

We use Shopier to process payments. When you make a purchase:

• Shopier collects and processes your payment information according to their privacy policy
• We receive transaction information (amount, date, credit amount) but not full payment card details
• The payment provider may use your data for fraud prevention, compliance, and analytics
• Your payment data is encrypted and stored securely by the payment provider, not by us

For more information about the payment provider's data practices, please visit: https://www.shopier.com/gizlilik-politikasi

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who assist us in:

• Payment processing (Shopier)
• Cloud hosting and infrastructure
• AI model providers (NanoBanana, Kling AI, etc.)
• Analytics and monitoring services
• Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users. We may also share information with law enforcement in cases of illegal content, suspected fraud, or security incidents.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Limited access to personal data on a need-to-know basis
• Secure payment processing through Shopier (PCI DSS compliant)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for certain purposes
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at destek@maphypee.com. We will respond within 30 days.

8. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy, please contact us at:

MAPHYPEE
Email: destek@maphypee.com
Data Protection Officer: destek@maphypee.com
Address: Arabayatagı Mah. Arzu Sok. Yıldırım, Bursa | Tax ID: 1890987441 | Tax Office: Gökdere